Once you place an order, you will receive a tracking number that will be sent alongside with your invoice.

As our team works hard to get your order dispatched as quickly as possible, please carefully review the details of your order. Yuwana will not be able to modify any of the order details once you click submit.

Depending on where you are located, normally standard shipping can vary between 3-7 business days. Express shipping can vary between 1-2 business days. Shipment to the United Kingdom might be longer.

Please note your original shipping fee is not refundable. Orders within the EU pay a 7-10 EUR fee, and orders to the United Kingdom will need to pay 20-35 EUR because duties and taxes may occur. You are responsible for paying these fees and we are unable to waive or refund them, even if the order is returned to us.

While we can never be certain of your size without having physically measured your finger, we do have a few handy tricks that may help you determine your ring sizer.

Please check the Ring Sizer page for more detailed information.

Absolutley! You can contact us by filling out the contact form, and one of our team members will get in touch with you shortly.

E-coating or electro-coating is an advanced method that applies a thin, protective layer to the surface of the jewelry. It uses an electric current to ensure that every part of the piece is evenly and smoothly coated.

E-coating is long-lasting, but like any protective finish, it will gradually wear down over time, particularly with frequent exposure to water or friction. However, with proper maintenance, it can remain intact for several years.

E-coating is transparent and does not change the appearance of the jewelry. However, experienced jewelers who work with these materials may notice a subtle, thin layer of film.

Yes, e-coating is generally safe and hypoallergenic, making it an excellent option for individuals with sensitive skin or metal allergies.

Lab-grown diamonds and natural diamonds are identical in appearance and physical properties but differ in their origins and environmental impact. Natural diamonds form over millions of years in the Earth's mantle and are mined, which can have significant environmental and ethical concerns. Lab-grown diamonds are created in a laboratory using advanced and precise technology and are more environmentally friendly and ethically produced, with no need for mining. Natural diamonds are traditionally seen as more valuable due to their rarity, while lab-grown diamonds are increasingly popular for their sustainability.

Lab-grown colored stones and natural-colored stones differ mainly in their origins and environmental impact, but they share the same physical and chemical properties. Natural colored stones form over millions of years in the Earth's crust and are mined, often leading to environmental degradation and ethical concerns. In contrast, lab-grown colored stones are created in a laboratory, offering a more sustainable and ethical alternative with minimal environmental impact.

Lab-grown colored stones have a consistent quality, often featuring fewer inclusions and more vibrant colors due to the controlled conditions in which they are made. They provide an excellent option for those who value both beauty and sustainability. While natural-colored stones are traditionally seen as more valuable due to their rarity and unique characteristics.

It's generally not recommended to wear your jewelry in the shower.

Water Exposure: Showering can accelerate the tarnishing of sterling silver jewelry.

Chemicals in Products: Soaps and shampoos can react with silver and pearls, causing them to tarnish and lose their luster.

Prolonged Moisture: Keeping silver jewelry wet can lead to tarnishing and potential damage.